Private
Est. 2017Beijing, CN
JD New Biz

JD New Biz

JD.com's future bets incubator , housing its on demand food delivery assault on Meituan, a B2B industrial supplies marketplace, and Europe's most tech differentiated e commerce play, all investing aggressively today to build the next generation of JD's competitive moat.

Instant DeliveryB2B Industrial CommerceInternational E-commerce

Revenue

$4B

~$4.0 billion USD

Profitability

Loss Making

Division

Tech Platforms

Private (Subsidiary of JD.com)

Headquarters

Beijing

Richard Liu (Liu Qiangdong)

Operating Model

What They Do

JD New Businesses is the catch all segment for JD.com's ventures outside its core retail and logistics operations. It encompasses: JD Instant Delivery (formerly Dada Group , on demand grocery and food delivery), JD Industrials (a B2B marketplace for industrial and MRO supplies), JD International (cross border e commerce including Ochama robotic fulfillment in Europe), and JD's 2024-launched food delivery service competing head on with Meituan.

Instant DeliveryB2B Industrial CommerceInternational E-commerce

Who They Serve

A three part customer base: urban consumers demanding 30-minute grocery and food delivery
Chinese diaspora consumers and local shoppers in Western Europe via Ochama

Moat: Where They Win

01

The JD Warehouse Moat

JD's existing 1,500+ fulfillment centers give JD Instant Delivery a structural advantage in ultra fast grocery delivery , rivals must build infrastructure JD already owns.

02

Industrial Supply Chain Trust

JD's anti counterfeiting brand reputation, built in consumer electronics, transfers directly to B2B buyers who demand certified, genuine industrial components , a segment where gray market fakes are a serious problem.

03

Robotic Fulfillment in Europe

Ochama's automated dark store model in the Netherlands represents China's most technically credible attempt to disrupt Western European e commerce with a differentiated operational model.

Business Model

Model Type

Portfolio: Instant Delivery MarketplaceB2B Industrial MarketplaceCross border Direct E commerce

Revenue Streams

01Platform commissions and delivery fees.
02B2B marketplace take rate on industrial components and MRO supplies.
03Direct product sales in Europe.
04Warehouse leasing income from smart logistics parks.

Profitability

Status

Loss Making

Revenue

$4B

est.

Division

Tech Platforms

Private (Subsidiary of JD.com)

Margin Profile

Deeply loss making. Segment operates at a significant EBIT loss as JD invests aggressively to challenge Meituan in on demand delivery and scale JD Industrials. Losses expected to narrow as on demand delivery scales past breakeven , mirroring the JD Logistics trajectory.

Catalyst: Why Now

JD entered on demand food delivery in 2024 with heavy subsidies , one of JD's most aggressive strategic bets since building its logistics network. With Meituan under regulatory pressure and Douyin reshaping local commerce, a window to build a viable third food delivery platform at scale has opened. The government's consumption stimulus also accelerates B2B digitization, directly benefiting JD Industrials.

Competitive Landscape

Meituan
Peer62%
Alibaba (Ele.me)
Peer55%
Grainger (for JD Industrials globally)
Direct Threat83%

* Competitive threat index · China domestic market positioning

Western Analogs

Instacart (on-demand delivery)
Grainger (B2B industrial marketplace)
Ocado (robotic fulfillment)

Mental model only, not a 1:1 comparison

Founder

RL(Q

Richard Liu (Liu Qiangdong)

Founder & CEO

Richard Liu established the New Businesses segment as a deliberate portfolio strategy to ensure JD is never disrupted by the next wave of commerce innovation , mirroring Amazon's playbook of reinvesting core retail profits into moonshot ventures. The 2024 entry into food delivery represents the highest stakes bet from this division, with JD publicly committing billions in subsidies to fight for market share against Meituan.